Tax except application

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    Asked on November 12, 2021 at 12:50 PM

    I just signed up for a yearly subscription. As we are a 501 c 3 organization, we are exempt from sales tax. Please let me know the process to get th

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    Answered on November 12, 2021 at 01:53 PM

    Hi there,

    It seems your question has been doubled. Kindly, check this thread:



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    William Spacciapoli 
    Answered on November 12, 2021 at 02:00 PM

    I tried the link below and it can't be found. (Whoops! 404, page not found)

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    Answered on November 12, 2021 at 03:46 PM

    That ticket was set to PRIVATE and you can only view it while logged on to your Jotform account. It appears that you are currently logged out.

    Please log in again to your account then access the link. You should be able to view it after doing so.

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    Answered on November 12, 2021 at 07:44 PM

    It looks like it worked this time. Must have been something to do with my work computer security. I was successful from home. Any idea how long the process takes?



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    Answered on November 12, 2021 at 11:10 PM


    Thank you so much for reaching out.

    Glad to hear you can access the link to your other ticket by signing in. We would like to inform the application for non-profit discounts usually get reviewed in 24-48 hours (except weekend). You can expect a response by Tuesday 16th November 2021 but it can take less or more time based upon the availability of the team.

    In case you have any other questions related to this concern please address them at

    Thank you for your understandings.