Can you tell me more about the data encryption options you mention?

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    Dora Bayliss 
    Asked on November 12, 2021 at 03:41 PM


    The nonprofit I work for will need to start collecting COVID vaccine information and test results from participants. While we are not an organization that is subject to HIPAA, we do need to make sure all information is encrypted (both end-to-end during transmission AND while stored) -- can you share more about data encryption and any options you offer related to that?



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    Answered on November 12, 2021 at 05:18 PM

    Hi Dora, thank you for contacting support.

    An Encrypted Form offers another layer of security on top of the already secured forms and submissions we offer. Your forms and submissions are, as they have always been, secure. If you need an extra level of security we recommend using the secured URL of your forms as they will cause the forms to be loaded over a secured (encrypted tunnel). 

    To know more about encrypted forms, you may refer to this guide below:

    GUIDE: encrypted-forms-and-how-to-use-them

    I hope this helps.

    Thank you.

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    Dora Bayliss 
    Answered on November 15, 2021 at 08:02 AM

    Thanks for the reply! Is the option to encrypt available at all pricing levels?

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    Answered on November 15, 2021 at 09:28 AM

    Hi Dora,

    Yes, the Encryption feature is available to all account tiers.

    Let us know if you have further questions.