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armpitfreakAsked on November 12, 2021 at 3:43 PM
Hello, I got an email saying my upload space was almost full, so I deleted one of my 2 forms and half of the submissions from the other one, and it's still telling me my upload space is full? What is wrong? I only have one form with 13 submissions currently.
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Karl_BReplied on November 12, 2021 at 4:56 PM
Thank you for contacting JotForm Support
It shows on our system that your Upload Space was at 92%
This is the submission of your forms.
to be able to continue and avoid losing some documents
we suggest downloading your submissions before deleting them
Guide Reference:
https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf/
https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/
Thanks!
Ken