What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It says I am out of space but I have a ton of space according to my profile.

    Asked by Ebeth1233 on March 21, 2014 at 03:53 PM

    The only thing red is the secure SSL submissionns which I don't care if I have or not. Everything else is barely used. If using 10 of those submissions  makes you out of space that seems crazy. So can you explain how I either don't use those or can fix this? I love the forms in general. Thanks!

    Screenshot
    Submissions love thanks
  • Profile Image
    JotForm Support

    Answered by TitusN on March 21, 2014 at 05:41 PM

    Hello,

    That refers to SSL submissions - which according to your account plan - you are only allowed up to 10 per month. 

    This happens because there is a form embedded using the secure method, or the link to the form is done over a https://.... link instead of a http:/...

    I can reset the limit to allow you time to correct this - unless your intention was to use SSL submissions...

    Let us know.