What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep trying to upgrade but I get Error on Page message

    Asked by laguardiaplaza on March 21, 2014 at 04:26 PM

    I've been trying to upgrade my plan since yesterday, but it shows me 'Error on Page' information and the page doesn't respond. I just received the email that my submissions will stop on Mon. how do I Upgrade now?

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    JotForm Support

    Answered by TitusN on March 21, 2014 at 05:49 PM


    Real sorry about that.

    Please use this direct link to our payment gateway - FastSpring:


    If you hit a bump - let us know.