When I try to open photos on jot forms sent to my phone I can’t see the photo. It says oops.

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    Anna Puckett 
    Asked on November 13, 2021 at 11:04 AM
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    Answered on November 13, 2021 at 12:25 PM

    Hello Anna - By default, your account's privacy settings are turned on so you cannot view uploaded files if you're logged out of the account.

    If you want, you may disable it by following this guide on how-to-unrequire-log-in-to-view-uploaded-files. That will allow you to view the uploaded files/images even when logged out.