My form's fields turn black when clicked

  • heather Hill
    Asked on November 13, 2021 at 4:17 PM

    Hi!

    I built my forms and all looked fine. Then, once I embedded them into my webpage and made those pages live, now, whenever I click on a form element, that area turns black and it's no longer readable.

    I'll attach 2 images. One pic shows what I see when I preview my form in the Form Builder - which looks as I want it to look. The other shows what happens to the form that's embedded into my webpage - and I've clicked on a question, and it all turns black.

    I'd be so appreciative for some help! Thank you in advance!!

    Sincerely,

    Heather

    1636838196 61902b347ef9a blue highlight Screenshot 10

    1636838219 61902b4bb8469 black field Screenshot 21

    Jotform Thread 3508980 Screenshot
  • Amin JotForm Support
    Replied on November 13, 2021 at 5:13 PM

    Hi there,

    Thanks for reaching out to us!

    I can replicate the issue. To resolve it, kindly embed the form into your website using iFrame code.

    Related guide: Getting-the-form-iframe-code

    Should you have any further inquiries, we will be more than happy to help.

  • heatherbrotsky
    Replied on November 13, 2021 at 5:34 PM

    It worked!! Thank you so much!!