My form's fields turn black when clicked

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    heather Hill 
    Asked on November 13, 2021 at 04:17 PM

    Hi!

    I built my forms and all looked fine. Then, once I embedded them into my webpage and made those pages live, now, whenever I click on a form element, that area turns black and it's no longer readable.

    I'll attach 2 images. One pic shows what I see when I preview my form in the Form Builder - which looks as I want it to look. The other shows what happens to the form that's embedded into my webpage - and I've clicked on a question, and it all turns black.

    I'd be so appreciative for some help! Thank you in advance!!

    Sincerely,

    Heather

    1636838196_61902b347ef9a_blue highlight.

    1636838219_61902b4bb8469_black field.JPG

  • Profile Image
    Amin_N
    Answered on November 13, 2021 at 05:13 PM

    Hi there,

    Thanks for reaching out to us!

    I can replicate the issue. To resolve it, kindly embed the form into your website using iFrame code.

    Related guide: Getting-the-form-iframe-code

    Should you have any further inquiries, we will be more than happy to help.

  • Profile Image
    heatherbrotsky
    Answered on November 13, 2021 at 05:34 PM

    It worked!! Thank you so much!!