Cannot log into our account

  • Profile Image
    Ronic West 
    Asked on November 13, 2021 at 04:48 PM

    Great Day!


    I cannot log into our account due to not having access to the email you have stored in your system. Please update our email to mygabc.office@gmail.com or assist us with logging into our account in a different way.

    Thanks,

    Ronic


    president@mygabc.org

  • Profile Image
    Karl_B
    Answered on November 13, 2021 at 06:00 PM

    @Ronic West

    Thank you for contacting Jotform Support!
    It shows on our system that the account under mygabc.office@gmail.com is active
    Kindly follow the steps on how to reset a password
    Guide Reference:
    https://www.jotform.com/help/489-how-to-reset-jotform-account-password/

    For further concerns, please don't hesitate to post your question on our Support Forum



    Thanks!
    Ken