Delete the little Jotform creature that is appearing on the embedded form

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    travelcher
    Asked on November 14, 2021 at 01:57 AM
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    muriukikangeri
    Answered on November 14, 2021 at 04:08 AM

    Hi there,

    I hope you are doing well.

    Are you referring to your profile icon? If so, it is only visible if you are logged into your Jotform account and is not visible to anyone else.

    However, it is not possible to remove it from your form.

    In case of any other query or clarification, don't hesitate to reach out to me.

    Regards.


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    Billy_G
    Answered on November 14, 2021 at 04:22 AM

    @travelcher

    Kindly send us a screenshot of what you're referring to. Here's how.

    Also, please share the URL of the website where the form is embedded as well as the embed method(iframe, script, etc.)

    We'll be waiting for your response.

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    travelcher
    Answered on November 14, 2021 at 08:42 AM

    Thank you!

    In the screenshot below, you can see the image of Jotform creature in the box to the right above the form.

    URL of the website: https://www.gogirlstravel.org/

    URL of page of the form: https://www.gogirlstravel.org/firsttoknow

    1636897299_619112136b0d1_Screenshot for

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    travelcher
    Answered on November 14, 2021 at 08:46 AM

    This is not visible on any of our other forms and is visible on the website. It is an iFrame.


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    Billy_G
    Answered on November 14, 2021 at 09:00 AM

    It is only visible when you are logged in to your Jotform account. It is unusual that other forms don't have Podo(that's his name :wink:). If you can share the other URL of where the other forms are embedded, that'd be great.

    Here's what I see on incognito:

    1636898327_61911617eba9e_

    Can you embed the form using the JavaScript embed? If that doesn't work, use the code below:

    <iframe id="JotFormIFrame-211027557414046" title="Add me to the Cuba "First to Know" list!" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/211027557414046" frameborder="0" style=" min-width: 100%; height:539px; border:none;" scrolling="no" > </iframe>

    We'll be waiting for your response.