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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    WHAT IS STOPPING EMAIL FROM DIFFERENT E-MAIL ADDRESSES FROM BEING ACCEPTED?

    Asked by go2sports on March 22, 2014 at 01:17 AM

    THIS IS THE FOURTH TIME i HAVE TRIED TO GET AN ANSWER, BUT SINCE AS FAR AS i CAN TELL, NONE OF THE ANSWERS GIVEN MATCH THE FACTS:

        Most Recent Answer: Form Limits, Unique Submission, No Check
        
    Most Recent Answer: Form Limits, Unique Question, No Check

        And Yet all this week there appears that every time I complete the form and submit it                 the form seems to be accepted, but after a few seconds of delay the system displays the           following:  

    This form is currently unavailable!

    Apparantly none of the responders to my repeated queries have been able to answer how this problem can be controlled. As a result, JotForm is totally non functional for me for several days.  Is there anyone at Jotform that can solve the problem?

     

    Thanks

    Dwight 


     


    Page URL:
    http://submit.jotform.us/submit/40701359198155/

    email
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    JotForm Support

    Answered by NeilVicente on March 22, 2014 at 01:52 PM

    I logged in to your account and found that it's Unique Submission Check is set to "Strict".

    Did you intentionally set this configuration? If not, is there anyone else from your organization who has access to your account?

     

    In any case, please try changing this to "No Check" then let us know how it goes.

    Cheers!