Forwarding without subject

  • ahpr.houston
    Asked on November 14, 2021 at 5:27 AM

    Hi!

    Prior to the latest upgrade, when I would forward a submitted form to someone to review, the email subject line would automatically fill with the form title. Now it is blank and I have to type in the subject line every time. Is there a setting to change it back to previous behavior?

    thanks!

    Jotform Thread 3509507 Screenshot
  • muriukikangeri
    Replied on November 14, 2021 at 6:23 AM

    Greetings there!

    Hope you are doing well.

    Kindly refer to this LINK to learn more about how to set up email notifications.

    Hope you will find this helpful.

    Don't hesitate to reach out to me in case of any other queries.

    Regards.

  • ahpr.houston
    Replied on November 14, 2021 at 7:00 AM

    Hi!

    I should have been more clear - this is when I’m manually forwarding a submission to someone (as in I’m selecting the have auto email notifications set up and those are fine. Please see attached image where I’ve circled the forward button and then selected my native email.

    thanks!




  • Saeed Support Team Lead
    Replied on November 14, 2021 at 8:36 AM

    Hi there,

    Thank you for the additional information.

    You can change that in your email notification. I think the same subject will be used when you hit the reply button in your email.

    Here's how:

    2018 01 06 03 13 49 Screenshot 10

    Please give it a try and let us know how it goes.