Adding Text for Customization

  • sugarshinecookieco
    Asked on November 14, 2021 at 11:26 AM

    Hi! I'm wanting to add an option for customization where a customer could free type what they want written on my product. I'm having a hard time location the correct settings to do that on my form in the product section. Thanks so much for your help!

  • Mark_Louis
    Replied on November 14, 2021 at 12:27 PM

    Hi,

    Just to make sure I understand it correctly. You want a box below cookie type drop down where customer can type? Thank you.

  • sugarshinecookieco
    Replied on November 14, 2021 at 3:17 PM

    Yes that is correct!

  • jonathan
    Replied on November 14, 2021 at 5:15 PM

    Thank you for the confirmation. Unfortunately the free text input option is not possible in the Product List field. You will need to use/add a separate element/field for the free text input (custom text input) you need.

    I checked on your form and I see that you actually did this already. It should work in your form.

    1636928096 61918a60a8af9 zzz 2021 11 15 Screenshot 10

    Please let us know if you need further assistance.