Adding Text for Customization

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    Asked on November 14, 2021 at 11:26 AM

    Hi! I'm wanting to add an option for customization where a customer could free type what they want written on my product. I'm having a hard time location the correct settings to do that on my form in the product section. Thanks so much for your help!

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    Answered on November 14, 2021 at 12:27 PM


    Just to make sure I understand it correctly. You want a box below cookie type drop down where customer can type? Thank you.

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    Answered on November 14, 2021 at 03:17 PM

    Yes that is correct!

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    Answered on November 14, 2021 at 05:15 PM

    Thank you for the confirmation. Unfortunately the free text input option is not possible in the Product List field. You will need to use/add a separate element/field for the free text input (custom text input) you need.

    I checked on your form and I see that you actually did this already. It should work in your form.

    1636928096_61918a60a8af9_zzz 2021-11-15

    Please let us know if you need further assistance.