Have a site and 2 jot forms and can't find it???

  • michelemcnany.set
    Asked on November 14, 2021 at 7:16 PM

    II have two jot forms I am using and created and do not see where to log in to connect them to work anymore??


    michelemcnany.set@gmail.com

    Michele King-McNany

    Michele McNany

  • Richie JotForm Support
    Replied on November 15, 2021 at 3:37 AM

    I have used your email address but I can only pull 1 account.

    You can try to login using your email address.

    May we know if your account has forms in them?

    You may share the form URL for us to check the account.

    Let us know how it goes.

  • michelemcnany.set
    Replied on November 15, 2021 at 7:26 AM

    I tried to log in my account - I have 2 work emails....can you see which is being used? michelemcnany.set@gmail.com or another?? I have 2 created forms...the forms actually work but they are not connecting to my calendar...so that is the issue I am trying to fix. I set appontments on the one I am using . thanks, Michele



  • Gaetan_B
    Replied on November 15, 2021 at 7:48 AM

    Hello Michele,


    We do not find an account with the email you have given us. Could you give the other email you have in mind?


    Or if you have a link to one of the forms, we will be able to find the account linked to it.


    Best regards

  • Michele King-McNany
    Replied on November 15, 2021 at 7:57 AM

    mkingmcnany@yahoo.com

    michele.mcnany@smartenergytoday.net

    michele.mcnany@smartenegytodayfl.net ( this one is not correct and seems to linger they took the fl out)

    It should be the one listed above. Lots of changes per job set up and now I am locked out.


  • Cecile JotForm Support
    Replied on November 15, 2021 at 8:11 AM

    Thank you for your response.

    As per checking, michele.mcnany@smartenergytoday.net is the only email address associated with a Jotform account. It has forms too. If you forgot its password,try resetting it so that you can access the account and its forms.

    Guide: How-to-reset-jotform-account-password

    Let us know how it goes.