Revision history: Form is not displaying all the revisions.

  • Profile Image
    kaswlic
    Asked on November 14, 2021 at 07:18 PM

    I deleted it without seeing the precautions.

    Can I restore it again? There are a lot of important documents, so restoration is essential.

    please help me.

    1636935244_6191a64c9ecba_

  • Profile Image
    uygur
    Answered on November 15, 2021 at 02:34 AM

    Hi @kaswlic,

    Yes, you can recover your field and data.

    Deleting a field will also delete the associated data. To recover the data and the field, you should revert your form back to a previous version where the field was present. Here's a guide that will help you doing so: https://www.jotform.com/help/294-How-to-View-Form-Revision-History 

    You can open your forms revision history by clicking More -> Revision History

    1636961063_61920b279ad32_

    Now you can select the version of your form that includes the field and Revert to that version.

    1636961209_61920bb9c1269_

    Also keep in mind that CMD+z or Ctrl+z keyboard shortcuts allows you to revert your changes immediately after you have made them.

    Hope this helps,

    Regards.

  • Profile Image
    kaswlic 
    Answered on November 15, 2021 at 03:42 AM

    Thank you so much for letting me know.

    I tried the way I told you, but I couldn't see the first application form.

    I want to return to the application form before November 11, 2021.

    thank you.


    https://www.jotform.com/build/193631154939061

  • Profile Image
    ashwin_d
    Answered on November 15, 2021 at 04:11 AM

    I did check your account and found that you built this form on Mon, 30 Dec 19 - 13:21 but the revision history only shows from Nov 11, 2021.

    Let me escalate this issue to our backend team. We will get back to you as soon as we have any update from them.

  • Profile Image
    kaswlic 
    Answered on November 16, 2021 at 12:48 AM

    Hi,

    Thank you for your help.

    Can I know when you'll get a call again?


  • Profile Image
    Vick_W
    Answered on November 16, 2021 at 12:56 AM

    Hi there,

    Unfortunately, we can not give you any ETA at this time. As soon as an update is available we will update this ticket and you'll receive an email.

    Thanks