PDF Form: Disable original PDF connection

  • SusanSobrien
    Asked on November 15, 2021 at 7:51 AM

    Hi - I created a new form called PROJECT EVALUATION -FINAL REPORT. I cloned it from an existing report form we have used before. I then changed some of the content. When testing it we find that the original pdf is behind the form responses - I have tried deleting the pdf in pdf editor but this hasn't worked. What can I do to get rid of the original cloned form?

    Thanks

  • Hanne JotForm Support
    Replied on November 15, 2021 at 9:45 AM

    @SusanSobrien

    Thank you for reaching out. 

    As I understand it you wish to remove the PDF entirely from the cloned version, leaving it without any PDF generated.

    To disable the PDF part of the cloned form, please go to the Settings tab, and disable the PDF there.

    1636987467 6192724b2beaf  Screenshot 10

    This should stop the PDF from attaching.

    Please, do let me know if you have additional questions.

  • SusanSobrien
    Replied on November 15, 2021 at 10:15 AM

    Thanks Hanne

    But I also want the people who complete the form to get a pdf of their submission. Can I still do that?

    Thanks

    Susan

  • Cecile JotForm Support
    Replied on November 15, 2021 at 10:26 AM

    Hello Susan,

    Yes, you can still attach the PDF version of submission to the email.

    1636989805 61927b6dd09df 26 Screenshot 10

    You can also customize the PDF. Here's how: How-to-customize-pdf-submissions-report

    Let us know if you have any other concerns. 

    Thank you.

  • SusanSobrien
    Replied on November 16, 2021 at 7:53 AM

    Great - thank you! That worked perfectly!

    Susan