Create an alternative email response when completeing a specific field in form

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    angiekiess
    Asked on November 15, 2021 at 11:53 AM

    I have an Intake form and if the patient selects 'Nutrition' from the Multiple Selection field I would like a different response email to be sent.


    I believe I need to use a condition but not sure how to get the optional email setup for response and selection???


    Thanks...

    Angie

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    Christopher_T
    Answered on November 15, 2021 at 01:10 PM

    Hi,

    You can set up multiple autoresponder email and customize it's email template. Take note that FREE user can only create up to a maximum of five autoresponder email.

    Guide: https://www.jotform.com/help/26-setting-up-an-autoresponder-email/

    Once you have setup your autoresponder, you can add a Change E-mail Recipient condition then set it up as shown in the images.

    1636999664_6192a1f0ab822_

    1636999726_6192a22e93be0_

    If you have further questions, please let us know.

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    sirajanwar756
    Answered on November 15, 2021 at 01:26 PM

    Theory and Practical education and learning