Why are my forms showing as assigned forms?

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    Jessica Flores 
    Asked on November 15, 2021 at 11:57 AM

    Hello,

    The forms I created are showing only as assigned forms in my account. I am unable to edit them or send them or do anything with them.

    Could you please advise why they are showing only as assigned?

    Thank you.

  • Profile Image
    Amin
    Answered on November 15, 2021 at 12:54 PM

    Hi there,

    Thanks for reaching out to us!

    What is the URL of those forms? You have only one form under your account, which is below.

    https://www.jotform.com/form/213184755531052

    For assigned forms, you may not have been given edit permission by the assigner. If you would like to transfer them to your account, please open a ticket using the account under which those forms reside requesting the transfer.

    I hope I have been of any help.

  • Profile Image
    jessica855
    Answered on November 15, 2021 at 12:59 PM

    Hi,

    Yes that is a form I just re-created because I did not have access to edit the two assigned forms.

    I do not have another Jotform account to my knowledge and I am the one who personally created those forms.

    Is there a way for you to tell me under which email address those forms were created? I would like to transfer them to this current account if for some reason they were created under a different one but have no idea under what account they were created.

    This is the form in questions: https://form.jotform.com/210135027615141

    Thank you.

  • Profile Image
    Roneet
    Answered on November 15, 2021 at 01:14 PM

    The form belongs to the account awaytraveladvisors.

    If you have forgotten the password then you may reset the password.

    https://www.jotform.com/help/489-how-to-reset-jotform-account-password/

    Let us know if you have any further queries.

    Thanks.

  • Profile Image
    awaytraveladvisors
    Answered on November 15, 2021 at 01:17 PM

    That explains it. Awesome. Thank you for your help!