What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form telling people it’s currently unavailable?

    Asked by lgacsad on March 23, 2014 at 05:42 AM

    My file-upload form is behaving erratically, accepting submissions one minute and the next minute telling people it’s currently unavailable. I’m using Mac OS 10.8, and some of the people who need to use this form are using the same or have already upgraded to Mavericks (OS 10.9). I’ve tested the form on Firefox and Chrome to no avail. Help!

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    JotForm Support

    Answered by liyam on March 23, 2014 at 07:19 AM


    I noticed that you have limit your form to receive only 10 submissions.  This means after the 10th, your form will not be able to receive submissions anymore.

    Please remove the said limit for your form to be able to continue receiving submissions.  

    If the problem persists, please do let us know.


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    Answered by lgacsad on March 23, 2014 at 09:51 AM

    Thank you so much, liyam! I didn’t know I had that setting on, since the submissions info under my user icon says “24 out of 100 used.” I really appreciate your quick response!