Why is my form telling people it�s currently unavailable?

  • lgacsad
    Asked on March 23, 2014 at 5:42 AM

    My file-upload form is behaving erratically, accepting submissions one minute and the next minute telling people it’s currently unavailable. I’m using Mac OS 10.8, and some of the people who need to use this form are using the same or have already upgraded to Mavericks (OS 10.9). I’ve tested the form on Firefox and Chrome to no avail. Help!

    Jotform Thread 351245 Screenshot
  • liyam
    Replied on March 23, 2014 at 7:19 AM

    Hello,

    I noticed that you have limit your form to receive only 10 submissions.  This means after the 10th, your form will not be able to receive submissions anymore.

    Why is my form telling people it�s currently unavailable? Image 1 Screenshot 20

    Please remove the said limit for your form to be able to continue receiving submissions.  

    If the problem persists, please do let us know.

    Thanks.

  • lgacsad
    Replied on March 23, 2014 at 9:51 AM

    Thank you so much, liyam! I didn’t know I had that setting on, since the submissions info under my user icon says “24 out of 100 used.” I really appreciate your quick response!