What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is using JotForm to collect and store credit card information PCI compliant?

    Asked by Kimberly Hill  on March 23, 2014 at 11:39 AM
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    JotForm Support

    Answered by NeilVicente on March 23, 2014 at 12:03 PM

    Thank you for your question, Kimberly.

    Update: JotForm is now PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We'd happy to provide certificate to any users who would need it for their payment gateway. Just contact our support team. 


    The answer is no. JotForm cannot store credit card information in a PCI-compliant manner. Thus, we disallow collection of any type of financial data using our forms.

    If you would like to accept credit card payments, you can use our ready-made integrations with some of the most popular payment gateways, such as Paypal, Stripe, Authorize.Net and 2checkout among others.


    With these integrations, JotForm does not store credit card information and merely transmits them to the chosen gateway (for processing) in a secure manner (SSL).

    Let us know if you need more information regarding this topic.


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    JotForm Founder

    Answered by aytekin on August 02, 2016 at 08:59 AM

    Yes, JotForm is PCI DSS compliant. We have PCI Service Provider Level 2 certificate.