Mobile App > PayPal Checkout Integration: The popup window to connect PayPal account is stuck on loading and showing access an denied error

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    sugarmommasse
    Asked on November 15, 2021 at 04:13 PM

    When I try to connect to PayPal, I get this error message.

    Screenshot
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    Elton
    Answered on November 15, 2021 at 08:29 PM

    Thanks for reporting. I was able to replicate the problem when I integrate my form with Paypal Checkout on the mobile app. The pop up window is stuck on loading, when I close it, the same error message is shown.

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    I have now escalated this to our developers. Once this is fixed, we'll inform you here.

    For now, please integrate your form with Paypal Checkout on the web, this should work fine. Example:

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