Editing in advanced designer wipes out all other design settings

  • lucindadejong
    Asked on November 15, 2021 at 5:28 PM

    Hi,


    I have made small design changes in the advanced designer e.g. changing the colour of my buttons and when I preview all the design has been stripped out. This has happened 4/5 times over the last month whilst building the form. I have just reverted it back today after it wiped everything but I can see in the revision history that it says I have deleted all my fields which isn't the case I just changes the button colour.

    Why is this happening as it's massively limiting my design options? Also, the button doesn't seem to change anyways even though last week it was the right design, this week it's reverted.

  • lucindadejong
    Replied on November 15, 2021 at 11:06 PM

    Hi,

    Please can I have some help with this all my conditional logic has disappeared as well1637035790 61932f0e3af81 Screen Shot 202 Screenshot 10

  • Durand_C
    Replied on November 15, 2021 at 11:14 PM

    Hi @ lucindadejong,

    Thank you for contacting us.

    I apologize for the inconvenience.

    I have checked and I found notifications from the system regarding CSS errors.1637036045 6193300d6a80d css errors Screenshot 10

    Plus I noted several errors with the braces. Please take a look at those guides regarding CSS changes:

               - https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/

               - https://www.jotform.com/help/935-how-to-access-advanced-designer/

               -

    Please contact us if you have any other questions.

    Best regards,

    Durand

  • Durand_C
    Replied on November 15, 2021 at 11:19 PM

    Hi @ lucindadejong,

    The other question that you have has been moved to a new thread. Please click on the hyperlink that you have at the bottom of your secongd post.

    Best regards,

    Durand

  • lucindadejong
    Replied on November 15, 2021 at 11:55 PM

    Thanks I have played around with the CSS and its showing no errors now.