What region is the data stored in?

  • Profile Image
    Nathan Mattiske 
    Asked on November 15, 2021 at 11:04 PM

    Hi Jotform

    I am looking at using your platform but I would want the data from the forms stored in Australia.

    Is this option something you offer for all pricing tiers (Starter, Bronze, Silver, Gold and Enterprise) or only specific ones?

    I'm looking at using the Starter tier initially.

    Kind regards

    Nathan

  • Profile Image
    ashwin_d
    Answered on November 16, 2021 at 01:00 AM

    Please note that when a form is submitted, data is stored in our server. With standard plans, submission data can be stored either in US or EU servers based on your account setting. It is currently not possible to store the data on a server in Australia.

    I would suggest you to please take a look at our enterprise plan. We can set up a dedicated Enterprise server to meet your specific data residency needs, where your data never leaves your country. Please click on the following URL for details of enterprise plan: https://www.jotform.com/enterprise/ 

    Hope this helps.

    Do get back to us if you have any questions.