What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does my form appear all jumbled up?

    Asked by paulpacey27 on March 23, 2014 at 05:47 PM

    Hi Jotform,

    First of all, I'm SOOOO HAPPPPY that you have made some improvements regarding the variable fields in your Purchase Order function. The small changes will go a long way in making a big difference for me, so thank you for that!

    Unfortunately, however, when I try to implement some of the new features, my form apprears all messed up (with data and text mixed on top of each other). You can see the form here as a reference:

    http://form.jotformpro.com/form/40815059094961

    Any help in cleaning this up would be extremely appreciated!

    Thank you,

    Paul Pacey

    Page URL:
    http://form.jotformpro.com/form/40815059094961

    all JotForm purchase mixed
  • Profile Image
    JotForm Support

    Answered by jonathan on March 23, 2014 at 06:27 PM

    Hi Paul,

    I found the issue to caused by the form theme XXL form.

     

     

    Changing the theme to other theme i.e. Nova theme does not exibit the same disconfigured form

     

    http://form.jotform.me/form/40816787737469?

    --

    I suggest you try changing the form theme of your form for now to workaround on this.

    I will submit a bug ticket to our higher team support to look into the XXL form theme.

    Hope this help. Inform us if you need further assistance.

    Thanks.

     

     


     

  • Profile Image

    Answered by guest_23457244421045 on March 24, 2014 at 04:00 AM
    Thank you very much Jonathan! I shall give it a try as suggested. Really,
    very much appreciated:))
    Kind regards,
    Paul
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 24, 2014 at 07:09 AM

    Hello Paul,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by liyam on March 29, 2014 at 10:22 PM

    Hello again, Paul.

    There might have had another developer who fixed this issue since I could no longer replicate the problem.  Feel free to get back to us if you're still having problems with your form's layout when using the XXL theme.

    Thanks.