Why cant I view any of My forms?

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    missmorgan
    Asked on March 24, 2014 at 01:27 AM

    I have not had 100 submissions this month

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    ashwin_d
    Answered on March 24, 2014 at 04:28 AM

    Hello missmorgan,

    You have exceeded the allowed submission limits. This is the reason your forms are disabled. Only 10 SSL submissions are allowed in Free account and you have already received 14 SSL submissions.

    I have manually reset your SSL counter to zero and your account is now active. Please be informed that we can reset the counter only once. You should stop using the secure forms urls and secure embed scripts should be replaced by non secure embed scripts.

    You should have received warning emails which is sent whenever you reach close to your allowed submission limits. 

    Thank you!

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    missmorgan
    Answered on March 28, 2014 at 05:47 PM

    I just edited My form before seeing this response and went back to go take out the ssl and now, once again I cant even see any of my forms in order to edit them..what is going on? Can you please fix this?

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    missmorgan
    Answered on March 28, 2014 at 05:49 PM

    K I can see My forms now, I took out the SSL and yet its still saying the form is unavailable...

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    BDAVID
    Answered on March 28, 2014 at 06:51 PM

    Hi, I see there is limit on your form, go on the edit mode of your form, and set the limit to "No Limit".

    Let us know if you have more questions, we will be glad to assist you.