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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Merge my Accounts

    Asked by rhbcommunity on March 24, 2014 at 04:09 AM

    Hi there! I've got 2 jotform Accounts, a private one and one at the company I work in.
    Since I received a Form over Quota message on a form I use on Facebook, I had to do a quick fix and SignUp for an upgrade.
    Is it possible to merge 2 Accounts without loosing the forms I created? I'd use my private one at the company as well. 

    Regards,
    Daniel 

    Page URL:
    https://www.facebook.com/glacierexpress.ch/app_208195102528120

    my accounts JotForm message form over quota and
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    JotForm Support

    Answered by ashwin_d on March 24, 2014 at 07:21 AM

    Hello Daniel,

    Yes it is possible to achieve. We can move the forms from one account to another.

    For security reasons, we would need the transfer request to come from the account which forms need to be transferred to your account "rhbcommunity".

    Transferring the form from one account to another will not have any impact on your form or its submission records. I assume that you have not used "Custom URL" to embed your form.

    Thank you!

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    Answered by detuned on March 24, 2014 at 04:25 PM

    Thanks alot! I'll send you a support request.

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    Answered by Carina on March 24, 2014 at 06:21 PM

    We will wait for your request to proceed.

    Thank you.

  • Profile Image

    Answered by detuned on March 24, 2014 at 06:23 PM

    Already sent as a private supoort case! Thx a lot!

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    Answered by rhbcommunity on March 25, 2014 at 05:35 PM
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    JotForm Support

    Answered by Welvin on March 25, 2014 at 07:36 PM

    Please follow this thread about this request: http://www.jotform.com/answers/352582-Merge-my-accounts#0

    Thanks