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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Pament Integration form - do I get notified when someone fills in the form or when the payment is made?

    Asked by Ruth Simchi  on March 24, 2014 at 04:40 AM

    Also with the free plan - what does it mean that there are 10 receive payments and 10 SSL aecure submissions?



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    JotForm Support

    Answered by ashwin_d on March 24, 2014 at 07:34 AM

    Hello Ruth,

    Yes you will receive submission email every time you someone submits your form or payment is made successfully. If the payment was not successful, it will be captured as an incomplete payment. The following guide should help you on how to view pending submissions:  http://www.jotform.com/help/135-How-to-View-Incomplete-Payments

    Coming back to your second question:

    Free account are entitled to receive up to 100 non secure, 10 SSL / secure and 10 payment submissions. If any of the above limits are reached, all your form will be disabled and no one will be able to submit your form.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!