Forms disabled before usage

  • Profile Image
    bwirt
    Asked on November 16, 2021 at 12:16 PM

    Never got a chance to even try product, before claims of "reached limit."

    Why would I ever sign up for a product that cut me off, before any use?


    Turn it back on so I can actually use it to 1000 limit.. to see see if I like.

  • Profile Image
    Kenneth_C
    Answered on November 16, 2021 at 03:43 PM

    Thank you for reaching support,

    Is the form embedded on a website? That might be the reason how the forms have a lot of views.

    Or was the form link shared on several platforms?

    It does show on your Form Analytics page that today alone, it had 390 vies:
    1637095373_619417cd94ac3_h1.png

    Here is how to view Form Analytics: https://www.jotform.com/form-analytics/.

    Best.