Dropbox Integration Takes more than an hour after submission.

  • Profile Image
    contact414
    Asked on November 16, 2021 at 12:48 PM

    Hi,


    I recently had a submission and the images took over an hour to get to dropbox. This messed up the API I had running, is there any idea why this takes so long sometimes? I tell the API to wait 5 minutes right now.

    1637084901_6193eee50f2df_Capture.PNG

    The form was submited on 11-10-21 at 5:06 pm and the images arrived in dropbox on 11-10-21 at 6:06pm (YES TIME ZONES ARE THE SAME LOL)

    1637084906_6193eeea75dc6_capture2.PNG


  • Profile Image
    Amin_N
    Answered on November 16, 2021 at 04:15 PM

    Hi there,

    Thanks for reaching out to us!

    I've just integrated a form with my Dropbox account and I didn't experience any significant delay.

    Can you please remove the integration and re-integrate?

    Please give it a try and let us know how it goes.