I need to put me account on hold

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    yvetterogers85
    Asked on November 16, 2021 at 12:50 PM
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    Gilbert
    Answered on November 16, 2021 at 04:26 PM

    Hello,

    I checked your account and it's under Free status so there's no need to put it on hold. Your forms will remain active and continue to receive submissions as long as it's within the Free account limit. You can check the account limits for each plan on this page: https://support.jotform.com/pricing/

    However, if you're looking to disable your forms, you can refer to this guide: https://www.jotform.com/help/180-how-to-enable-or-disable-a-form/

    Let us know if you have any other questions or concerns.