What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    my account closed

    Asked by ranukraine on March 24, 2014 at 07:18 AM

    Hi , exuse me but one more time my account is closed and I dont know 

    this is my user manja7a007

    I hope you will answer me soon or to tell me about the reasen so I can fix it 

    thank you

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 24, 2014 at 09:19 AM


    Upon checking both of your account "ranukraine" and "manja7a007", I found that both of them are in over quota.

    Free accounts have only upload space allocation of 100 MB but you have received 114.51 MB uploads in "ranukraine" account and 1.22 GB in "manja7a007" account.

    You should actually upgrade your account to get access to your forms and submissions.

    Thank you!