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  • Profile Image

    my account closed

    Asked by ranukraine on March 24, 2014 at 07:18 AM

    Hi , exuse me but one more time my account is closed and I dont know 

    this is my user manja7a007

    I hope you will answer me soon or to tell me about the reasen so I can fix it 

    thank you

    Page URL:
    http://www.ranukraine.com/

    my account style size font
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 24, 2014 at 09:19 AM

    Hello,

    Upon checking both of your account "ranukraine" and "manja7a007", I found that both of them are in over quota.

    Free accounts have only upload space allocation of 100 MB but you have received 114.51 MB uploads in "ranukraine" account and 1.22 GB in "manja7a007" account.

    You should actually upgrade your account to get access to your forms and submissions.

    Thank you!