JOTFORM DOWN - Need help immediately

  • Matt Loniero
    Asked on November 16, 2021 at 1:03 PM

    Our URL is nobility.jotform.com and we are getting a Google 404 error when trying to log in and access our account. Also, all of the embedded forms on our website are showing the same 404 messages. We need to resolve this issue immediately.

    Jotform Thread 3515744 Screenshot
    Page URL: https://nobility.jotform.com/
  • VincentJay
    Replied on November 16, 2021 at 1:42 PM

    Hello,

    Is the issue still persists? I forwarded your issue to our Enterprise Support team.

    We will message you again as soon as possible. We also recommend contacting the Enterprise Support team instead of contacting us here on the Support Page. Thank you!

  • VincentJay
    Replied on November 16, 2021 at 2:04 PM

    Hello again,

    You're not a licensed user on the server and that's the reason why you cannot open it. Please try using the correct login information and let us know if the issue still persists.

    Thank you!

  • Matt Loniero
    Replied on November 17, 2021 at 4:25 PM

    It was because of the Google server outage yesterday. It is working for us again.