What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I created "submissions" while testing my forms in "Preview"- can I get those taken off my account?

    Asked by NatalieTrabert on July 21, 2011 at 06:42 PM

    I was trying to see what the auto-response e-mail would look like with a completed form.  I completed my form (through Preview) and hit "submit.  I received the e-mail that I wanted, but it was counted as a submission.  It appears that this also happened when I attempted to upload a form to "Dropbox" just to see ho it worked with Jotforms.  Can you help? 

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    Answered by brx250 on July 21, 2011 at 09:17 PM

    Hi NatalieTrabert,

    Thank you for using JotForm.

    Every submissions made with a form is counted as 1 submission and unfortunately, it does not exclude test submissions. However, if you want to see how something works without your submissions being deducted, you can browse our User Guidelines. We've provided enough instructions and screenshots on how to accomplish a specific task in JotForm. But I think you still might want to test it for yourself.

    If you have any other problems, please feel free to contact us.



    Albert JotForm Support