Get referrer widget: Ability to capture full URL including parameters

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    usappliance
    Asked on November 16, 2021 at 03:23 PM

    I have a link to a form multiple pages on our site, that opens a popup window.


    The form includes the Get Referrer Widget, but not matter which page I submit the form from I only see the main domain name as the referrer

    https://www.us-appliance.com/


    Is there a way to have the url of the page from where the link to the form was clicked...

    example


    https://www.us-appliance.com/pageid.html


    I've looked at older versions of our form, and do see some submissions where the full URL was included, but not recently so I don't know if something has changed.

    Any ideas?



  • Profile Image
    Sonnyfer
    Answered on November 16, 2021 at 08:33 PM

    Hi there - As far as I know, pop-ups are still under the URL it came from. Thus, returning https://www.us-appliance.com/ as the referrer. So, instead of the popup window, you may consider redirecting your users to your form using a link on your website.

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    Sonnyfer
    Answered on November 16, 2021 at 08:35 PM

    I'm sorry, looks like I misunderstood your query. Unfortunately, the get referrer widget is designed to only capture the up to the top-level domain.

    Let me escalate this to our developers to improve this feature. Though we cannot guarantee an ETA, rest assured you'll be apprised here of any news.

  • Profile Image
    usappliance
    Answered on November 17, 2021 at 07:55 AM
    I tried linking directly to the jotform link. Still get the same result only partial URL not the full url
    John StewartUS Appliance.comTel: 877-628-9913
    On Tuesday, November 16, 2021, 08:33:13 PM EST, Jotform wrote:


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    Using Get Referrer Widget
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    Hithere - As far as I know, pop-ups are still under the URL it came from. Thus,returning https://www.us-appliance.com/ asthe referrer. So, instead of the popup window, you may consider redirecting yourusers to your form using a link on your website.
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  • Profile Image
    Harvey_N
    Answered on November 17, 2021 at 08:24 AM

    Hi there,

    I've also done a test on the form that I've created and it looks like the referrer widget is only capturing the top-level domain and not the full URL link. My colleague has escalated this to our developer team as a feature request to improve this widget. We will let you know on this thread if we have any updates or information.

    We appreciate your patience.

    Thank you.