Urgent - Auto upgrade?

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    Asked on November 16, 2021 at 08:19 PM

    • Hi! Do accounts auto-upgrade? We just shared a form and it’s getting responses faster than we expected, so we might hit the 1k response limit. Will the form continue to collect responses or will it shut down as soon as we hit 1k?? Please let us know ASAP, thank you!

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    Answered on November 16, 2021 at 10:25 PM

    No, it won't auto-update but you shall receive a notification to upgrade. Also, I can see that you already upgraded to Silver, so receiving more than 1000 submissions should be fine.

    Let us know if you need further assistance.