Interlink Multiple Forms

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    yatender
    Asked on November 16, 2021 at 10:03 PM

    Hi Team


    As I can't create a logical integration with Zendesk based on the option selected. I have decided to create different forms for different ticket to be created in the Zendesk. My question is, how do I interlink the multiple forms.


    For Example: Creating one Form called Type of Enquiry:

    1. Sales Enquiry
    2. Existing Order Enquiry
    3. Other

    When user clicks on Sales Enquiry it should redirect to other form in same frame without reloading the web page, same for other options.

  • Profile Image
    Bojan_J
    Answered on November 17, 2021 at 05:50 AM

    Greetings.

    Unfortunately, this can't be done within the same iFrame without reloading the page. You can use conditional logic to redirect users to a different page depending on their choice, however you would have to reload the page.

    The only way to achieve what you need would be with custom Javascript. Unfortunately, we are unable to assist you with this.

    Let us know if you have any additional questions.