Restarting Approval flow when the submission is edited

  • Profile Image
    Alpenverein Wolfurt
    Asked on November 16, 2021 at 10:14 PM

    Does this method trigger or not the workflow?
    ....
    Alternatively, you can view the submission and edit entries in the View window.



    This is a re-post of a comment on How to Edit Entries With or Without Triggering the Conditions

  • Profile Image
    Billy_G
    Answered on November 17, 2021 at 06:01 AM

    Hello,

    I hope you're doing well and thanks for reaching out.

    Are you referring to the Jotform Approval? If so, the answer is yes. By default, submission edits restart the approval flow but that can be disabled in the Approval settings. See the screenshot below:

    1637146809_6194e0b9e74fe_

    Otherwise, please provide more information so we can further assist you.

    We'll be waiting for your response.

  • Profile Image
    av.wolfurt
    Answered on November 17, 2021 at 08:34 AM

    Yes. It was in regards to the approval workflow.

    I've observed, that that way the approval workflow is NOT triggered.

    At least in the inbox the item history didn't show any update in its history: wf status reset or wf mailing.

    This behaviour does not match your statement.

    Next:

    Turning the approval wf off/on as you suggested is clearly not an option:

    Risky for other incoming submissions....

    Martin

  • Profile Image
    Nik_M
    Answered on November 17, 2021 at 08:48 AM

    Hi Martin,

    Sorry for the confusion. There are two methods to edit submissions in Tables. If you edit submission with the Edit Entry option are resubmit the form, the Approval Flow will reset. If you inline edit submission (without triggering conditions) the Approval Flow will not reset.

    Submit button is triggering the Approval Flow.

  • Profile Image
    av.wolfurt
    Answered on November 21, 2021 at 04:48 PM

    Thanks Nik_M, for confirming :-)
    The best explanation clearly is how you've formulated it: "Submit button is triggering the approval flow".

    May I ask for your expertise also for this:
    Is there also a difference between editing inline & editing via the submit-button for the "Auto-Responder-Email"
    ??
  • Profile Image
    VincentJay
    Answered on November 21, 2021 at 05:12 PM

    Hi,

    To avoid confusion, we will be addressing your new question to a new ticket: https://www.jotform.com/answers/3529489