How do I go back to the free plan?

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    adairkaiser
    Asked on March 24, 2014 at 12:52 PM
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    Welvin
    Answered on March 24, 2014 at 03:31 PM

    Hi,

    Your payments were made through Paypal so please follow this steps to cancel your subscription:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

     

    We can also request the cancellation to our billing department. If you can't make it from your PP account, then let us know here so we can add it to our request list.

    Thanks