404 Jotform error- uploaded files attached via email

  • Olga Kedzierska
    Asked on November 17, 2021 at 5:30 AM
  • Cecile JotForm Support
    Replied on November 17, 2021 at 6:14 AM

    Hello there,

    Thank you for contacting support.

    If you are the form owner, kindly go to your account settings and uncheck "Require log-in to view uploaded files".

    Guide: How-to-unrequire-log-in-to-view-uploaded-files

    However, if you only filled the form, I suggest that you contact the form owner regarding this. If you have received a confirmation email after you submitted the form, then you can use the Reply-to option on that email to get in contact directly with the form owner.

    Let us know if you have any additional questions.