What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Forms working but email address are not getting emailsAsked by Itsybitys on March 24, 2014 at 01:32 PM
and other pages, that use the same form.
The submissions are being collected in the database you provide, but they are not coming into email, who they use is godaddy. Can you tell me why? I just changed to the noreply, which i've seen a problem in the past....but nothing...are they on some blocked list? Thanks.
Your email was in our bounce list:
Reason(s) : smtp;550 5.1.0 sender rejected. IB504 - 188.8.131.52
I removed it so now there should be no problem. You can consult our guide on how to prevent email bouncing issues:
Let us know if we can be of more assistance.