- santinamAsked on July 21, 2011 at 11:34 PM
- JotForm SupportmlizAnswered on July 21, 2011 at 11:48 PM
Your JotForm subscription is paid using Credit Card which is handled by Plimus.
To downgrade the account please login to JotForm then click on Account Settings
from the bottom of the page. The Account Settings will show you a 'Cancel' button
click on this button and you will be redirected to Plimus website.
Your Plimus username is a long string of numbers from the original
plimus email you received when you paid for JotForm.
If you forgot the password you may visit the link below and enter the email
address used upon sign up.
Your account will stay Professional until the time you have paid for expires
If you are having problems retrieving your Plimus account let us know
and we can enable the downgrade for you.
Thanks for using JotForm.