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All of a sudden I can't use words for my coupon codes. What is going on?Asked by ReaganGuzman on March 24, 2014 at 02:42 PM
I used to be able to use words for my website and now it says Alphanumeric only? Can you please help?
Is it when you add the coupon codes to the payment wizard? Or, is it when you fill in the coupon codes to the live form?
I have no problem with using all alphabet in the coupon codes, check the screenshot below:
If it's on the live form, then please let us know the exact webpage URL to where the form is embedded so we can check. I would also like to suggest re-embedding your form using our iFrame Method: Getting the Form iFrame Code if the issue is related to the live form.
Please let us know.