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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    just created a new form that I woul dlike to go to a different email address.

    Asked by ericsite on March 24, 2014 at 02:46 PM

    I have your "Free" account.  I currently use a form that goes to an email address.  I just created a new form that I woul dlike to go to a different email address.  Can I do that or do I need to get a paid plan?

     

    Thanks,
    Eric

     

    web form new form email different different email
  • Profile Image
    JotForm Support

    Answered by TitusN on March 24, 2014 at 04:43 PM

    Hello Eric,

    You don't need a paid plan.

    You can add recipients on your email notification, or change the recipient completely.

    Use this guide to achieve that.

    Use this guide to add more recipients if you want.

  • Profile Image

    Answered by ericsite on April 02, 2014 at 07:49 AM

    Thanks Titus.  I've done everything as instructed.  Everytime I hit "test email", it tells me is just sent and email to the "default email address" and it dsplays the wrong one.  Any help is greatly appreciated.

     

    Eric

     

  • Profile Image
    JotForm Support

    Answered by TitusN on April 02, 2014 at 08:02 AM

    Hello Eric,

    The test email will always go to eschiowitz@gmail.com, as this is the email on file for your Jotform account.

    Is that's not the email that is displayed during the test, let us know.

    I notice that you have made multiple notifications for different addresses - those will work as well.