Misspelled Document when downloaded.

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    nbna8630
    Asked on November 17, 2021 at 11:24 AM

    November 17, 2021

    Howdy,

    My form has a field to add a document.

    When i download them, the file name is mispelled. Where do I fix it.

    (titled CORVID)

    I guess I can just rename the file, though.

    Thank you!

    Screenshot
  • Profile Image
    Karl_B
    Answered on November 17, 2021 at 12:48 PM

    @nbna8630

    Thank you for contacting Jot Form Support!
    When you upload the file is it already misspelled?
    What is the URL of the form?
    Can you provide us a screenshot of the form when the file is being uploaded to the form?

    When I checked your Screenshot
    the misspelled word only was the "Corvid" and the other words as properly spelled
    for these cases, I think you uploaded the file already misspelled.
    But to be sure please provide what's being asked above.

    Guide Reference:
    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/



    Thanks!
    Ken

  • Profile Image
    nbna8630
    Answered on November 17, 2021 at 12:54 PM

    Thanks: https://form.jotform.com/212986919404163

    Yes; I hit the "download forms" button and found it as in the screen shot sent previously.

    now where did I mispell it...hmmmm.????


    Tracy

  • Profile Image
    Karl_B
    Answered on November 17, 2021 at 02:44 PM

    @nbna8630

    I've opened your form and cloned it but I don't see any redirected link to Covid 19 result records
    Are you the one who uploads the file on the form?

    Can you walk me through how and where do you download that misspelled file.

    If it's a file submitted by one of your users to your form it is the user's end that they upload the file already misspelled.



    Ken