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hrhancockAsked on November 17, 2021 at 1:56 PM
Hello,
We want to upgrade our account, but we are tax free. What do we need to do get that processed without the tax.
Lena
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Parker JotForm SupportReplied on November 17, 2021 at 4:06 PM
Hello,
I see that you have an education email. Have you considered our education discount as well?
https://www.jotform.com/education/pricing/
For tax you'll need to pay it and then send proof to support@jotform.com that you're tax exempt with this thread number #3519300 included in the subject and we'll be able to refund the tax portion and be able to get rid of it going forward.