-
Zac CramerAsked on November 17, 2021 at 4:11 PM
Hello, we just got charged for a year of subscription but we don't use your service anymore. I can't even find crednetials to log in to an account wi th you.
Can you please cancel the account associated with IT Assurance and refund the $190?
Thank you!
-Zac
-
Mubeen_AReplied on November 17, 2021 at 7:38 PM
Hi,
Thank you so much for reaching out.
We have forwarded your concern to our billing department. Once we have an update, we'll inform you.
-
Mubeen_AReplied on November 17, 2021 at 8:44 PM
Hi Zac,
An amount of $190 has been refunded to you successfully. Please allow 3 - 5 business days for the refund to show in your account.
If there is anything else we can do to assist you, please let us know.
-
Zac CramerReplied on November 18, 2021 at 11:11 AMThank you 😊
[cid:d9cf9d89-a1a4-4cc9-a28b-141235ecd5f3.jpg]
Zac Cramer he/him
Business Operations, IT Assurance
p: 503.785.9000
a: 14 SE 14th Ave, Portland, OR 97214
How am I doing?
[Gold Star][Green Light][Yellow Light][Red Light]
Your feedback is valuable and will only take 5 seconds.
Click or tap the rating which best represents your experience.
...