Can you please give us refund?

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    Zac Cramer 
    Asked on November 17, 2021 at 04:11 PM

    Hello, we just got charged for a year of subscription but we don't use your service anymore. I can't even find crednetials to log in to an account wi th you.


    Can you please cancel the account associated with IT Assurance and refund the $190?


    Thank you!

    -Zac

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  • Profile Image
    Mubeen_A
    Answered on November 17, 2021 at 07:38 PM

    Hi,

    Thank you so much for reaching out.

    We have forwarded your concern to our billing department. Once we have an update, we'll inform you.

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    Mubeen_A
    Answered on November 17, 2021 at 08:44 PM

    Hi Zac,

    An amount of $190 has been refunded to you successfully. Please allow 3 - 5 business days for the refund to show in your account.

    If there is anything else we can do to assist you, please let us know.

  • Profile Image
    Zac Cramer 
    Answered on November 18, 2021 at 11:11 AM
    Thank you 😊
    [cid:d9cf9d89-a1a4-4cc9-a28b-141235ecd5f3.jpg]
    Zac Cramer he/him
    Business Operations, IT Assurance
    p: 503.785.9000
    a: 14 SE 14th Ave, Portland, OR 97214
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