Submissions from app not showing and not notified

Hi there,

I have created an app and put through 2 submissions to test. Thesubmissions are not showing when you first look at the list of apps, it shows eventually when you CLICK on submission.

Also, I did not receive an e-mail notifying me of a new submission.

Can you please help?

Tabatha

Hi Tabatha,

I have tested the issue on my sample APP but the submission counter is working at my end.

I have cleared your form cache.

Kindly check again if the issue persists.

Please note that the Jotform Apps doesn't have a notification email.

If you're referring to a form linked to your Jotform Apps, please make sure it has a notification email.