I need to swap to bronze but am unable to upgrade for some reason

Evening! We are needing to swap to bronze tier to allow for more sign ups, but I keep getting an error message that says to try again. We have people trying to sign up, but may not be able to at this point.

Thank you for any and all help!

Hello Matthew,

Upon checking, it shows that you are on the Bronze subscription.

May we ask if you still need further assistance?