Files are not passed to the DropBox integration?

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    Aegroup
    Asked on November 17, 2021 at 10:20 PM

    Hello, I have created a Jotform for client to upload documentation to that goes directly into our drop box however the file dont seem to be located in the dropbox? Can you assist?

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    Kenneth_C
    Answered on November 18, 2021 at 05:17 AM

    Thank you for reaching support,

    I cloned and tested the form and the submission was passed to DropBox as expected:
    1637230515_619627b3130f6_v1.png

    Can you please remove the integration, re-integrate, make a test submission and let us know how it goes.

    I will also clear your form cache.

    Awaiting your response.

    Best.