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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I got 100's of emails

    Asked by loveoutloudstudios on March 24, 2014 at 10:21 PM

    Hi there, I had a client fill out a form today and recieved hundreds of emails in my inbox with the same form. Any ideas?

    Page URL:
    http://www.jotform.ca/form/40406423240238

    Screenshot
    Emails fill same form same
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    JotForm Support

    Answered by ashwin_d on March 24, 2014 at 10:50 PM

    Hello loveoutloudstudios,

    Upon checking your form, I found that you have added 2 auto-responder and 3 notification alert. Please check the screenshot below:

    When your form is submitted, it will send multiple submission emails for every submissions. You should actually delete the other notification email alert if you do not need them. The following guide should help you on how to delete notification email or auto-responder:  https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!